Privacy Policy

Effective date: 12 February 2026

This Privacy Policy explains how 7 Degrees Media ("Company", "we", "us", or "our") collects, uses, discloses, and protects personal data when you use the Parallel North CRM & Business System (the "Service").

If you are using the Service on behalf of a company, that company is the data controller for the personal data it uploads ("Customer Data"). We act as a data processor for Customer Data.

1. Who We Are

7 Degrees Media

2 Police Houses, Station Road, Rossington, Doncaster, DN11 0DZ

hello@7degrees.co.uk

2. Personal Data We Collect

We may collect the following categories of personal data:

  • Account data: name, email, password hash, role, and company details.
  • Client or customer data: contact details and notes you store in the Service.
  • Billing data: invoices, payment references, and tax information (payments are processed by Stripe).
  • Usage data: logs, device data, browser data, and analytics.
  • Integration data: tokens and data shared via integrations (e.g., Google, QuickBooks, Meta, Campaign Monitor).

3. How We Use Personal Data

We use personal data to:

  • Provide, maintain, and improve the Service.
  • Authenticate users and secure accounts.
  • Process billing, payments, and taxes.
  • Provide support and respond to requests.
  • Monitor usage, prevent misuse, and ensure security.
  • Comply with legal obligations.

4. Lawful Bases (UK GDPR)

We rely on the following lawful bases:

  • Contract: to provide the Service to you.
  • Legitimate interests: to operate, secure, and improve the Service.
  • Legal obligation: to meet legal and regulatory requirements.
  • Consent: for certain marketing or non-essential cookies where required.

5. Cookies and Analytics

We use cookies and similar technologies to operate the Service and analyze usage. You can manage cookies in your browser settings. Where required, we will ask for consent before placing non-essential cookies.

6. Sharing and Disclosure

We may share personal data with:

  • Subprocessors and service providers (hosting, analytics, email, and payment providers).
  • Integration partners you choose to connect (e.g., Google, QuickBooks, Meta, Campaign Monitor).
  • Professional advisers and legal authorities when required by law.

7. Subprocessors

We use the following third-party providers:

  • Google
  • Stripe
  • QuickBooks
  • Meta
  • Campaign Monitor

8. International Transfers

Some subprocessors may process data outside the UK. Where required, we use appropriate safeguards such as standard contractual clauses.

9. Data Retention

We retain personal data for as long as necessary to provide the Service and for legitimate business or legal purposes. You may request deletion of your account, subject to legal retention requirements.

10. Security

We use reasonable technical and organizational measures to protect personal data. However, no method of transmission or storage is 100% secure.

11. Your Rights

If you are in the UK, you have rights to access, correct, delete, restrict, or object to processing of your personal data, and to data portability. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

12. Marketing

We may send service-related communications. Marketing communications, where applicable, will be sent with an opt-out mechanism.

13. Children

The Service is intended for users 18 and older. We do not knowingly collect data from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the effective date and provide notice where required.

15. Contact

For privacy questions or requests, contact us at hello@7degrees.co.uk.